A city-run platform for real-time city operations
CityConnect is an operational platform designed for Australian local government to manage, coordinate, and oversee smart city systems in real time.
It provides councils with a single, authoritative operational view — giving them a way to oversee and manage technologies introduced by external operators and vendors, before unmanaged deployment creates safety, compliance, and operational issues.
Procurement-ready for Australian government entities
Designed for council-controlled growth
Why councils need this
New technologies are entering cities faster than existing regulatory, operational, and planning frameworks can adapt.
Without a shared operational platform, councils are often forced to either block new capabilities or manage them through fragmented, manual processes that increase risk and cost.
Supports coordinated planning and resource allocation across departments using shared operational data.
Enables faster, better-informed responses during incidents, outages, and temporary restrictions.
Provides councils with traceable operational records to support accountability and public reporting.
Allows councils to safely support new operators, services, and technologies that contribute to local economic activity.
Platform
Architecture & Interoperability
CityConnect is designed to integrate with existing council systems, operator platforms, and sensor networks without requiring wholesale replacement of current infrastructure.
Data Aggregation
Ingests and normalises data from approved sources to support a consistent operational view.
Open-Standard Twin
Maintains a live, map-based operational model aligned with council-managed geospatial data.
Command Interface
Provides council staff with a shared operational interface for monitoring and coordination.
Device-Agnostic Integration
Supports integration with a wide range of existing and future smart city devices and platforms.
Detailed technical documentation is provided as part of council briefings and pilot engagements.
Council onboarding and enablement
CityConnect engagement focuses on onboarding, configuration, and enablement — not experimental development.
Once installed, the emphasis is on training council teams, integrating approved vendors, and establishing the operational processes needed to manage new technologies safely and consistently.
Platform setup
Install and configure CityConnect in the agreed environment and confirm baseline connectivity.
Council configuration
Set up council-specific settings, map context, and operational parameters required for day-to-day use.
Training & workflows
Train council teams and agree workflows for monitoring, coordination, and operational use.
Vendor onboarding
Onboard approved vendors and operators, confirm integration pathways, and establish operational expectations.
Engagement scope and training requirements are agreed with councils prior to deployment.
Ready to explore a safer, more coordinated approach to smart city operations?
Engage with CityConnect through a council briefing to explore safer adoption of emerging technologies and new city services.